Help for grown-ups

Email idiego612@gmail.com with your device type, app version and a description of the problem. Avoid sending children’s personal information, store passwords or payment-card details.

Restore Full Kitchen

Open Settings (called Grown-ups in earlier versions), complete the grown-up check, then choose Restore purchases. Use the same Apple or Google Play account as the original purchase. Apple and Android purchases are separate.

Full Kitchen is a one-time purchase for all included characters and foods. Localized price and availability come from your app store.

Saved kitchens

During play, open Helpers and choose Save this kitchen. A successful save shows “Kitchen saved on this device.” On Home, choose Continue saved kitchen to return to it. The saved kitchen stays on this device. Restoring a purchase restores ownership; it does not recover a deleted save or synchronize kitchens between devices.

Payments and refunds

Apple or Google Play manages payments and refunds. Use the purchase history and support options for the store where you purchased.

Privacy questions

Read the privacy policy or email the contact above. Please have a parent or guardian contact support.